Comfort, fit & value for Sizes 14W to 44W. Shoes to 14WW.
We are an online full figured clothing store for plus size women and teens, offering fashionable full figured clothing for the plus size consumer.
Plus Womens Clothing Customer Service
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Help: Shipping &
Handling
Information | |
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| Select a topic:
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| Shipping & Handling Costs |
Our shipping & handling charges are based on your
merchandise total:
| If your
merchandise total is: |
Charge
added to your order: |
| Up TO $19.00 |
$5.99* |
| $19.01 - $39.00 |
$6.99* |
| $39.01 - $59.00 |
$7.99* |
| $59.01 - $79.00 |
$9.99* |
| $79.01 - $99.00 |
$11.99* |
| $99.01 - $119.00 |
$13.99* |
| $119.01 - $139.00 |
$14.99* |
| OVER $139.01 |
$16.99* |
| EXPRESS (3-4 BUSINESS
DAYS) |
$7.99, plus regular
S&H* |
| SUPERFAST (2 BUSINESS
DAYS - UPS) |
$16.99, plus regular
S&H* |
*Valid only on puchases from lbcatalog. |
| Shipping & Handling Methods and Delivery
Times |
Pending credit card approval, in-stock merchandise sent via:
Standard Delivery: will arrive within 6 to 10 business
days.
Express Delivery: will arrive within 3 to 4
business days if ordered by 2:00 PM (EST).
Superfast
Delivery: will arrive within 2 business days if ordered by 2:00
PM (EST).
If it has been longer than 10 business days for your Standard
Delivery order, 4 business days for your Express Delivery order or 2
business days for your superfast delivery order, please check your
order status online or call (800) 228-3120.
If you have a question regarding an order you placed, you may
check your order status online. Please have your order number
available.
Gift Certificates are shipped via First Class Mail only and
will arrive within 3-5 business days.
We do not ship International orders, we only ship to US
possessions APO and FPO's.
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| Track
Delivery |
Where's My Package?
To check delivery
status, first click
here to view your order status. Click the Order Number you want
to track. Then click the "Track it" link to view up-to-the-minute
delivery details.
NOTE: If you don't
see delivery information when you click on your order-tracking link,
don't worry. We are in the process of carefully inspecting every
item in your order for quality and packing it carefully. As soon as
we release it to UPS, you can track it from our distribution center
to your door.
Why Don't All My Orders Have A Tracking
Link?
One reason UPS is the preferred carrier of Lane
Bryant Catalog is the convenient online delivery tracking provided
to our customers. Whenever it is not possible to ship your order
UPS, it will be handled by USPS and may not be tracked online.
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| Using a P.O. Box as a Shipping
Address |
We encourage you to use a street address as your ship-to
address. When you use a street address, it is much more likely that
your order will be shipped by a carrier who provides online tracking
information. We would also be happy to send your order to a P.O. Box
via USPS. But, if we do, tracking information may not be available.
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| Shipping to multiple addresses |
Currently, we don't offer the ability to split a single order to
go to multiple addresses. If you would like to send to multiple
addresses, you can do so by creating separate orders for each
address.
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| Track Return |
If you returned your item via UPS with our UPS CUSTOMER RETURN
LABEL, you can check arrival status online. First click
here. Then, in the "Return Status & History" box, click
"Track it via UPS" for up-to-the-minute details of your return. If
you see "No Returns" in the box, it means UPS has not scanned your
package yet. If you don't see a link for your return after 48 hours,
please call UPS at (1-800-742-5877) with your return tracking number
ready.
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